One step forward, two steps back
The day started so well. I was on the student feedback panel for technology enhanced education, attended by around 40 staff from my Uni, asked questions about my experience at the Uni so far, positive...
View ArticleHSBC, you need to learn.
I have just had the most incredible experience with HSBC telephone banking services. Unfortunately, it was incredible for all the wrong reasons. It began with a simple lapse of memory on my part. I was...
View ArticleUnusual Skills Week! (And HSBC)
A couple of weeks ago, in the last week of July, I was lucky enough to attend Unusual Stage School’s skills week. A Disability Arts Cymru project, and with me based in Cardiff / Wales for my degree, I...
View ArticleWhat a week.
Where to start? The obvious, I suppose, is the gangs of disaffected youths running around smashing the place up. It would be pithy and probably very uninformed of me to observe that when super-rich...
View ArticleCats and bank update
The last couple of days have been spent on housework and settling in the new cats. They’re very chalk and cheese, with personalities as different as their markings. Yuki (Japanese for ‘snow’) is a pure...
View ArticleHSBC – Here, they Say, Be Clowns
Breaking news – HSBC have finally sent me a proper letter, as opposed to “we are still investigating your claims. Thank you for your patience”, of which I now have three. No, this was a proper letter,...
View ArticleTime for a makeover
Let’s face it; my picture, theme, background etc has hardly changed since I set up this blog, two years ago. Yes, two years, though I only started posting regularly (or should that be ranting?) a few...
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